CreateVideo.AI (“CreateVideo.AI,” “we,” “us,” “our”) is committed to protecting the privacy and personal information of its users (“you,” “user,” or “end user”). This privacy policy (“Privacy Policy”) explains how CreateVideo.AI collects, uses, and protects your personal information. By using CreateVideo.AI, you consent to the practices described in this Privacy Policy.
1. What information do we collect?
We collect personal information that you provide to us when you sign up for our service or use our service. This may include your name, email address, billing address, credit card information, and other information necessary to process your payment. We also collect the dialog script and other content you upload to create the video output. If you sign in with Google Authentication, we will also collect your Google account email address.
2. How do we use your information?
We use your personal information to provide our services to you, including generating video content from your dialog script, processing your payment, and communicating with you about our service.
- To provide and improve our services, including creating video content based on the dialog script and images or videos submitted by users.
- To personalize user experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To create user accounts with their email via Google Authentication and use it to sign in.
- To bill you for your product use through our payment processor, Stripe.
- To respond to your inquiries or support requests, and to communicate with you about your account, subscription or use of our services.
- To analyze user behavior and improve our products and services using Google Analytics.
- To generate speech using Azure Voices
- To convert articles into dialog script using OpenAI APIs and other Generative AI models in the future.
- To ensure compliance with our Terms of Service and applicable laws, including reviewing and monitoring user-generated content and taking appropriate action if we determine that such content violates our policies.
We will not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this Privacy Policy.
We do not sell or rent your personal information to information brokers.
3. How do we protect your information?
We use industry-standard security measures to protect your personal information, including SSL encryption for data in transit, and limiting access to your personal information to only those employees who need access to it to provide our services to you.
4. How long do we retain your information?
We retain your personal information for as long as necessary to provide our services to you and as required by applicable law. You can request that we delete your personal information at any time by emailing us at [email protected].
5. Who has access to your information?
We restrict access to your personal information to our employees who need access to it to provide our services to you. Our Google Authentication provider may also have access to your personal information as necessary to provide the authentication service to us. We may also disclose your personal information as required by law or to comply with a legal process, or to protect our rights or property.
6. How can you update or correct your information?
You can update or correct your personal information by logging into your account or by emailing us at [email protected].
7. What are your choices regarding your information?
You can choose not to provide us with certain information, although this may limit your ability to use our services. You can also unsubscribe from our marketing emails by clicking the “unsubscribe” link in the email. You can also disable cookies in your web browser, although this may limit your ability to use some features of our website.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, and we will post the updated Privacy Policy on our website. Your continued use of our service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
9. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected].
Last updated: May 14th 2003